I bought this device in a hurry due to a lost phone so I didnt have much research time. The device gets prints and grimy looking almost from just looking at it. The finish on the trackball wears off quickly. Battery life is decent and the speakerphone works well. I also didnt really need the global model as I do not travel much. I find I have to take out the battery to reset the device too often for my liing but that may be user issue.

I have this phone for work purposes and cannot be happier with the use I have gotten out of it so far. It is has been great to me and the users that I support at work. It is easy to use and has a descent screen to read email. It is a bit on the pricy side but for a business this is one of the best smartphones I have seen and use. I have heard it also does great overseas.