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For Programmers
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Posted 4 months ago I work for a Manufacturing company and the systems I develop are being used by the people who work on the shop floor. Long story short I have to develop software that is easy enough for them to use so that they do not make a mistake, and these are the same people that can't figure out why they number pad keys aren't working properly when numlock is off, or why they can't print to a printer that isn't plugged in. On top of that I also have to struggle with my boss who feels that windows updates are pure evil and not a one computer in the entire company, aside from my own, is completely up to date with the latest security patches and/or hotfixes. On top of all that every time someone runs into a problem even if it's user caused it's immediately my fault because I could not forsee the issue during development.
If learned one thing that has saved me countless hours of arguements, "Never argue with and idiot, they'll drag you down to their level and beat you with experience." |
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| Posted 3 months ago My latest issue is with the Windows XP SP3 update. Someone assumes that no home PC user is on 56K dialup anymore. The PC practically locks up until the download completes; it takes days, not hours, on 56K. Then the download wants to install, and the customer keeps clicking "remind me later." They bring me the PC to repair and get the bugs out. I just allow the installation to complete. When the customer picks up the machine, he is so grateful that I got that "awful" message to stop popping up all the time.
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